There are days when we have to relax and enjoy some Netflix movies or TV series. Netflix movies and TV shows can be viewed online or streamed directly to your PC, MAC, tablet, smartphone, smart TV, game console and more. If you do not use Netflix, we recommend that you create a 30-day trial version and activate it. You can do it on the LINK.
Streaming movies and TV shows is really simple, all you need is running Netflix and streaming your favorite movie. Few users have encouraged Netflix and Google Play video streaming problems. Due to error code m7361-1253, Netflix can not play videos, and Google Play due to error code 2. These two errors are probably related and one solution can solve both problems, the symptom is one, videos cannot be streamed.
So what did Netflix say about m7361-1253 error? They said: “If you see the M7361-1253 error code while watching your PC or Mac, it is typically due to a problem with network connectivity that your computer can not connect to Netflix. To solve the problem, follow the troubleshooting steps. “These steps reset your computer or notebook and check the connection to the Internet.
This problem occurred on computers, laptops and televisions. Most users said they only have Google Chrome problems. If you use the Kaby Lake processor and the latest version of Google Chrome, you will not be able to watch videos because Google Chrome is incompatible with the Kaby Lake processor, and Netflix should fix it.
If you don’t use the Kaby Lake processor, this problem can occur on Google Chrome. You’ll need to change your internet browser in the first case, and in the second case you should fix the problem in Google Chrome. There are other reasons for this problem, such as operating system or application problems, audio sample rate problems and others.
What about an error in Google Play? This happened because your Google Play should not be updated and you should update it.
We’ve created a few ways to solve your computers, notebooks and TV problems.
Method 1: Restart your operating system or program
This happens when users unplug earphones and then plug them in too quickly, and Netflix cannot work due to M7361-1253 error after that. The solution is to reload the program and continue watching video from Netflix. Netflix recommends that users reset their operating system and application so that this can also be included as a solution.
Method 2: Disable/Enable hardware acceleration
Google Chrome hardware acceleration provides a better graphical experience when online videos are streamed. Hardware acceleration can sometimes cause a problem with videos you want to stream, lag your mouse and other problems, and disable or enable hardware acceleration is the best solution. If you only have a problem when using Google Chrome, we recommend that you reset and disable hardware acceleration. We’ll show you how to do it in version 60.0.3112.78 of Google Chrome.
- Open Google Chrome
- Open Settings at the top right corner (three dots)
- Click Advanced Settings
- Under System, navigate to Use hardware acceleration when available
- Disable and then enable hardware acceleration
- Restart Google Chrome
- Play videos on Netflix
Method 3: Use another Internet browser
You need to change your internet browser and then you can continue streaming Netflix videos. If you use Windows 10 you can run Edge, Internet Explorer or the latest version of Mozilla Firefox can be downloaded and installed. Mozilla Firefox is a free, stable and reliable web browser that can be downloaded from this LNK. If you use Windows XP to Windows 8.1, you can’t use Edge, but you can use Internet Explorer or Mozilla Firefox. You can also download and install another Internet browser, including Opera etc…
Also, you can try streaming Netflix video using Google Chrome Canary. So, what is difference between Google Chrome and Google Chrome Canary? Google Chrome Canary has the latest new features for Chrome. It is designed for developers and early adopters and can sometimes be completely broken down. If you want Google Chrome Canary to download and install, open this link and click Download Chrome Canary.
Method 4: Change audio sample rate
By changing the audio sample rate, few users solved their problem. The sample rate is the number of audio carrier samples per second. In Hertz or kilo Hertz, it is measured. The sample rate on your playback devices will need to be changed.
For Windows Vista, Windows 7, Windows 8, Windows 8.1 and Windows 10
- Right click on speaker in the lower right corner on taskbar
- Select Playback devices
- Select your playback device which has green check mark
- Right click on your playback device, speaker or headphone, and click Properties
- Open Advanced tab
- Change audio sample rate to lower or higher frequency. We are recommending you to test which frequency is the best solution for your problem.
- Click Apply and then OK
- Play videos on Netflix
Method 5: Install another operating system
If you have tried all these solutions and have not solved your problem, the last method you can try is to reinstall your application. We recommend that you install your operating system, drivers and the latest application version, including internet browsers, cleanly. In addition, we do not recommend that you upgrade your operating system or applications, as M7361-1253 error may remain here.
What about Google Play error?
After you have solved the problem with Netflix error code M7361-1253, please check if your Google Play is working well and if the error code 2 still exists. If error code still exists, we recommend that you update your application for Google Play and Netflix. You can then play videos over Google Play.
SOLUTIONS FOR TVs
Method 1: Deactivate Netflix account
If you can’t stream Netflix videos on your TV, you must deactivate your Netflix account if you can’t watch Netflix videos. Few users have solved this problem by disabling Netflix account on LG Smart TV.
- Run Netflix app on your TV
- Using your arrow on your remote control follow this sequence: UP, UP, DOWN, DOWN, LEFT, RIGHT, LEFT, RIGHT, UP, UP, UP, UP
- Select Deactivate
- Select Exit
- Restart Netflix app
- Sign in using your Netflix account
- Play videos
Method 2: Refresh Internet Content
Sometimes when you can’t receive content from the Internet and load it, the best solution is to update Internet content to receive available Internet content services. We recommend that you check your smart TV or network media player’s technical documentation and try to find a section on Internet content refreshing.
- Navigate to Settings on your TV or network media player
- Choose Network
- Select Refresh Internet Content
- Open Netflix app
- Play videos on
Method 3: Reinstall Netflix application
By reinstalling the Netflix application, few users solved their problem on Panasonic Smart TVs. You should read your television’s technical documentation and find the application, uninstallation and installation section.
- Uninstall current Netflix application
- Restart your TV
- Install the latest Netflix application