When our computers work properly, they are a boon to our productivity, but when they fail, they tend to make us feel stupid as a rock box. Running into an error code such as “Hard Drive Failure: 2000 0142” at least tells you something is fishy on your computer’s hard drive, but it doesn’t give you a diagnostic direction to fix it.
Fortunately, today is what we’re here to do. If you’ve ever had a particularly troublesome error on your new (or old) Dell computer, keep reading, because we’ll show you the tried and true ways to solve it.
After all, “hard drive failure” sounds irreparable and scary on your PC. But before you ship it somewhere to be repaired, you can definitely take steps to determine the true nature of this embarrassing error code.
One might think that error codes in Windows PCs are linked to a single feature that unifies all these different builds from different manufacturers-the fact that they all run Windows. And while the operating system has its own set of error codes, sometimes manufacturers also use their own.
This is particularly common in companies such as Dell, which occasionally use unique, proprietary computer hardware. It helps them better diagnose hardware-related problems. And that’s exactly what happens with the 2000 0142 error code. It’s unique to Dell computers, which helps explain why people who experience it have so little help available.
“hard drive failure” can mean that your hard drive is broken after repair, but you don’t have to. If you’ve ever looked into your PC’s case, you’ve undoubtedly seen all the connecting cables connecting different computer parts to your motherboard. The same applies to hard disks, whether you use a desktop or a laptop. If anything is mechanically out of place, you can resolve the error code effectively if you fix those misalignments.
We’ll show you how we should offer a short disclaimer before that:
If you are not comfortable with any of the steps we recommend in our short guide below, please do not hesitate to consult a computer repair professional. We’ll be sure to take all the necessary precautions before fooling your computer, but if it sounds too intimidating for you, it’s okay! Dell computers that display this error code are usually backed up by strong warranties and customer service, so don’t worry about using them.
Manufacturer Error Codes
On a Dell computer, the only time you’re likely to encounter the 2000 0142 error code. This is not necessarily because Dell produces its own component parts-mostly not-but many of the “inners” in a Dell PC have been made to the specification of the company. They are all designed for specific computer models, both laptop and desktop models, and that is why a specific error code can be limited to one manufacturer’s machines.
This error code is not necessarily common, but it is important to realize it is related to the brand Dell. It does not necessarily help our diagnostic efforts, but it does let you know that contacting the computer manufacturer is a perfect reason if we can not solve the error ourselves.
We would also like to point out that no matter what hard drive make or model you have installed on your computer. Since this error code is not prompted by the hard drive itself, if a hard drive appears to “fail,” you’ll still get this message.
HDD Or SSD
Before we start, one last bit of relevant information: It is important to know whether your computer uses a HDD (hard disk drive) or SSD (solid-state drive) in almost all circumstances. This is because HDDs have moving parts and electrical engines. These mechanical parts are prone to failure for a number of reasons, but as they are a relatively cheap form of storage media, they are still frequently used to build low-cost laptops.
“My brain is like a hard drive. Once you start adding new information, you start cutting off old information.” – Nathan Fillion
SSDs have no moving parts, but they tend to be more expensive because they are a technology that is still being developed and innovated. They are much less prone to any form of physical failure because they have no moving parts. This makes them far more ideal than HDDs, but as the technology is still relatively expensive, they are not often used in Dell’s lineup on less expensive laptops.
Error Code 2000 0142: Hard Drive Failure
If you received this error message on your Dell PC, you may have suffered irreparable damage to your hard drive. It’s an unfortunate circumstance, but no troubleshooting will help solve broken hardware in some cases. The only thing you can do in this case is either install yourself a new hard drive or submit your computer for repair. That doesn’t necessarily account for all cases, though, so we’ll go through some of the possible reasons that you might see this message, unrelated to hardware failure.
And as we said in our disclaimer above, make sure you are careful if you are looking for any of our solutions to open your PC. If you ever need to handle your computer’s internal components, here are a couple of precautions:
- Before handling hardware, make sure you use an anti-static grounding strap or use some other means to discharge static electricity.
- Do not handle your computer’s internal hardware on a carpeted surface.
- Make sure you work in a dry environment. Excess moisture or a spill can damage your hardware irreparably.
- Ensure that your computer is powered down and unplugged before opening the case.
Always use the greatest caution when working with the internal hardware of your computer. And if you use a laptop, make sure that the warranty on your computer is not cancelled by opening the case.
Possible Causes for the Error Code
Here are some of the various reasons why you could see this error message on your Dell computer:
- Faulty or misaligned cabling in your computer’s case, connecting your hard drive to the motherboard.
- Corrupted data on the hard disk, causing the device to crash.
- An error in the drive self-test process performed when your computer boots up.
- Device failure, in the form of mechanical damage to the hard drive.
Of course, we can’t do much about the last one except to replace the hard drive. But we can solve all the other possible causes and hopefully work around them. The ultimate goal is to make sure you don’t have to replace your hard drive, but this may be the only choice if it has been physically damaged.
Resolving the Error Code
We’ll follow troubleshooting steps below to solve this problem. The step-by-step process is designed to solve most of the above problems, ensuring that the hard drive can be fixed or that it needs to be replaced.
First, you’ll want to double-check the connections of the hard drive. This means opening your computer. First, you should always double-check to make sure you don’t annul the warranty on your computer. Open the case of your computer and ensure that the cable connecting your hard drive to the motherboard is secure as long as it is safe to continue. In addition, ensure that all mounting screws are tight and that the hard drive inside the case is properly fitted.
Once you have ensured that the hard drive is installed correctly on your computer, we can check the disk. If your computer can boot to the Windows desktop, the command prompt can be used to check the disk. Once in the Windows Command Prompt, enter chkdsk / r to start checking your installed drives. Windows will also try to repair it, and if it succeeds, you’ll be fine! If it fails, we can continue to try to solve it from the boot menu of your computer.
When you start your computer, press F2 to enter the setup menu of the BIOS. You should list your installed hardware here. Use F12 to enter the Diagnostic menu if you don’t see your hard drive. You can try to detect and repair defective hardware from here. However, if you ask the same error code as before, it’s a nearly certain sign that you’re looking at a physical hard drive failure.
If you have confirmed that your hard drive has failed, there are a few different options available. If your computer is still guaranteed, we recommend that you contact the manufacturer or retailer responsible for selling it to you and ask for it to be repaired. If you no longer have a machine warranty, we recommend that you look for a local computer repair professional. For someone who is skilled enough, it’s not difficult to set a new hard drive instead of the old one.
Although the error code of 2000 0142 can sometimes alert you to a serious problem in the form of a hard drive failure, this is not always the case. We hope our instructions above have helped you to solve the problem. If you still need more help with this problem, please feel free to hit us in this article’s comment section!